Privacy Policy

At Balloons on la Terraza ("we," or "us" or "our"), we respect your privacy and are committed to protecting the personal information you provide when visiting our website, requesting services, placing order or communication with us.

We may collect personal information you provide to us including:

• Name
• Phone number
• Email address
• Event date and details
• Balloon décor preferences
• Billing and payment information (processed through secure third-party provider)
• Messages submitted through contact forms, chats or registration forms

How We Use Your Information

We use your information to:

• Respond to inquiries and request
• Provide balloon décor service and event design services
• Process orders and reservations
• Schedule appointments and communicate important updates
•  Provide customer support
• Improve our website, services, and customer experience
• Send promotional messages or updates if you have provided consent

SMS/Text Messaging

If you choose to provide you phone number an consent to receive text messages, Balloons on la Terraza may send SMS messages related to inquiries, appointment orders reservation and service updates. Message frequency may vary Message and data rate may apply. You may opt out at any time by replying STOP. For assistance reply HELP

Your SMS consent information will not e sold or shared with third parties for marketing purposes.

Payment Information

Payment information are processed through secure third-party payment providers. We do not store your complet credit card or payment account information.

How We Share Information

We do not sell, rent or trade your personal information.

We may share information only when necessary to :

• Complete requested services
• Process payments
• Operate website and business systems
• Comply with legal obligations

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and enhance your experience.

Third-Party Services

Our website may include third-party services such a as payment processors, scheduling tools, analytics providers, communication platforms, and social media integrations.  These providers may collect information according to their own privacy policies.

Data Security

We use reasonable measures to protect your personal information. However, no online system can guarantee complete security.

Your Rights

You may contact us to request information about your personal data, request corrections, or ask question about how your information is used.

Contact Us

Balloons on la Terraza

Email: info@balloonsonlaterraza.com

Phone: (775) 227-5777

Website: www.balloonsonlaterraza.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with update effective date.